Turn off the refrigerator.

Place several bottles of hot water in the freezer.

When the ice begins to melt and continues to flow, wipe all the walls of the freezer with a cotton ball dipped in glycerin. This will slow future ice formation.

When loading food into the freezer, try to place it in tightly closed containers to prevent liquid from getting on the freezer walls, which could cause ice to form.

It is also necessary to check the tightness of the freezer door. Secure a piece of paper between the door; if it comes out, you will have to change the elastics.